Order Processing Technical Analyst

Job id: 36578

Job location:

JP

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Why we need this role

Responsible for data entry for order in Colt system, maintain a high quality of input and output for requirement. Update data both in Japanese and English regardless of the details and communicate. Lead Time for delivery is one of key success factor in Colt, quality and timely-update are required. Data contains not only Colt Service, modification for the existing service as well.

What you will do

Data Entry into Colt system based on signed order both Japanese and English.
Data up-date in Colt System ad-hoc basis.
Support for Order Management teams for system update related.
No customer communication required, but need communicate Colt Asia Delivery as a whole.

What we're looking for

3–5 years of experience working for a Japanese company and supporting Japanese customers.
Having data entry experience 3 years. (Regardless of App.)
Good working knowledge on MS Office and other tools used for day to day administrative tasks.
Business level Japanese
Basic English reading skills sufficient to understand business emails.

Work Experience in Global Company is preferable.
Experience Data Entry in Telecommunication industry is preferable.
Nice to have in interest with L1/L2 telecommunication network.
Having CCNA skill-set is preferable.

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.