Consultant, IT Application support (Siebel Admin)
Bangalore, IN
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role
We are looking for an experienced Oracle Siebel Platform Administrator responsible for the technical administration, availability, stability, security and maintenance of Siebel environments across Development, SIT/UAT and Production.
This is a technical platform administration role, not a functional/application support role. The role requires elevated administrative access to manage environments, execute controlled deployments, perform technical maintenance and ensure Production platform health and compliance.
What you will do
Key Reponsibilities are:
- Administer and maintain Siebel environments across DEV, SIT/UAT and Production.
- Manage Siebel Gateway, Siebel Servers, Application Object Managers and related components.
- Ensure Production availability, stability, performance and overall platform health.
- Execute and manage Siebel deployments, including repository, SRF and non-repository changes, across environments.
- Perform Siebel patching, upgrades, configuration and technical maintenance.
- Monitor and troubleshoot Siebel servers, components, logs, crashes and performance issues.
- Support high availability, load balancing, backup/restore and disaster recovery activities.
- Coordinate with Oracle DBA, Unix/Linux, Windows, Network, Infrastructure, Security and Middleware teams on platform-related issues.
- Manage technical activities related to LDAP/external authentication and infrastructure integrations.
- Automate repetitive administration and deployment activities using scripting where applicable.
- Manage Production changes through established change, release, security and compliance controls.
- Participate in 24×7/on-call support for critical Production incidents and planned deployments.
- Maintain technical runbooks, SOPs, environment documentation and audit evidence.
What we're looking for
Required Experience & Skills
- 8+ years of hands-on Oracle Siebel Administration / Platform Support experience.
- Strong knowledge of Siebel architecture, installation, configuration and administration.
- Hands-on experience with Siebel deployments, repository/SRF and non-repository migration.
- Experience with Siebel upgrades, patching, performance tuning and troubleshooting.
- Strong experience in Production environment management and technical incident resolution.
- Working knowledge of Unix/Linux, Windows, Oracle Database and SQL/PLSQL.
- Experience with HA, DR, backup/restore and load balancing.
- Knowledge of LDAP/external authentication is an advantage.
- Scripting/automation experience, preferably Shell.
- Experience working in large-scale 24×7 enterprise environments.
- Good understanding of ITIL, Change and Release Management, security and compliance.
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
A global network
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
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Technical Support, ERP, Siebel, Data Center, Database, Technology