Facility management
Sibiu, RO
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role
Creating and sustaining a vibrant work environment that promotes collaboration, innovation, and a remarkable employee experience is paramount. As the Facilities Manager, you will take a central role partnering with in line management and peers to cultivate strong relationships with business leaders, corporate real estate, management, and internal stakeholders at all levels. This ongoing collaboration will ensure that we fully understand their needs, aspirations, and strategic objectives. You will lead the daily maintenance and operations of several sites across EMEA, with a special emphasis on our offices in Spain, France, and Germany and other countries in EU. Your proactive approach will effectively address building maintenance challenges and enhance our vendor and contractor partnerships. The Facilities & Workplace Specialist is expected to take ownership of creating and nurturing an exceptional employee experience that inspires and engages our teams.
What you will do
The primary focus of this role is to enhance and monitor the end-user experience in our office environment while actively supporting the Facilities Management (FM) team across the EMEA region. By actively gathering user feedback and exploring avenues for improvement, we can create a more productive and enjoyable workplace.
As the representative of the FM team, the Facilities & Workplace Specialist will play a pivotal role in ensuring a positive experience for both employees and visitors, with particular emphasis on our office in Spain. Responsibilities will include overseeing user and visitor experiences, managing the reception and security desks to provide exceptional service, and fostering a flexible, dynamic workplace that embraces digital transformation initiatives, such as IoT implementation and real-time performance monitoring.
To maintain high operational standards, the Specialist will facilitate the efficient resolution of facilities-related tickets with the collaboration of the FM team.
Ensure subcontracted services are well-resourced and consistently meet quality requirements is also crucial for success.
The role includes conducting regular site inspections across EMEA, focusing primarily on Spain, France, and Germany.
The Specialist will assist in developing and maintaining emergency plans, fire evacuation procedures, and facility inspections, working closely with Health and Safety representatives to identify and address any hazards or incidents proactively.
Effective inventory management and the strategic procurement of workplace supplies, furniture, and equipment will support the functionality of our offices.
Additionally, the Specialist will contribute to FM projects that involve the transition to Agile working across the EMEA region, including the development of bid specifications, tender processes, and informed recommendations for new contracts.
Financial Management & Budgeting is a key responsibility of this role. The Specialist will aid in the creation and monitoring of the EMEA Facilities team's budget, including project-specific budgets, and will engage in regular dialogues with stakeholders to fully understand their needs.
Collaborating with the sourcing team to optimize facilities costs will also be an integral part of the position.
Through proactive supervision of cost control and initiatives aimed at improving operational efficiency, the Specialist will challenge conventional practices and advocate for innovative solutions to leadership. This includes engaging with FM service providers regarding cost-effectiveness and quality of service while diligently tracking and reporting expenditures to ensure budget compliance. Moreover, the Specialist will have the opportunity to propose recommendations for enhancing financial efficiency and will actively support office fit-out and renovation projects within their area of responsibility.
Collaboration with various forums, such as sustainability and diversity & inclusion, will further enhance our workplace environment and culture.
Key performance indicators
- Constantly aligning the Real Estate portfolio and services with the Business requirement.
- Improve on facility survey results
- Ensure Facility maintenance performs within budget.
- Manage the professional fees within budget.
Relationships and key contacts
- FP&A – business partner
- HR – business partner
- AP – various employees in the department
- Procurement – business partnerLease administration (admin lead of the region)
- Transaction – relevant transaction manager for the region
- EH&S - various employees in the department
- MD – local management
- IT & Security
What we're looking for
- Previous experience in a Facility specialized role required.
- Well-versed in Microsoft Office applications (PowerPoint, Excel, Word, Visio and Outlook) and AutoCAD a plus.
- Knowledge of or ability to quickly learn technology platforms to support various tasks.
- Excellent verbal and written communication skills are essential.
- Understanding and commitment to client satisfaction.
- Demonstrated ability to develop strong relationships with key internal and external stakeholders.
- English language skills required. German, French, or Spanish a plus.
- University Degree or equivalent in related discipline a plus.
- Well organized and resourceful.
- Data management experience with an analytical and strategic mindset.
- A proven track record of time management and prioritization.
- Experience with CoStar is a plus.
- Experience in Facility Management software (CAFM ) platforms like ticketing systems, corrective and preventive maintenance software, desk reservation systems, digital receptions, etc. is a plus.
Skills
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
A global network
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
Job Segment:
Facilities, Data Center, User Experience, Manager, Work from Home, Operations, Technology, Management, Contract