Account Manager

Job id: 35894

Job location:

Sibiu, RO

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Whe we need this role

We are looking to strengthen our team with a results-driven professional who will be responsible for managing a high-volume portfolio of small and medium existing business customers. This role is essential to maintaining and growing our share of wallet by protecting existing contracts, proactively driving renewals, and identifying new revenue opportunities across our full Voice & Network product portfolio. The ideal candidate will combine a strong customer relationship focus with a digital sales mindset, leveraging tools like targeted campaigns, CRM systems, and social media to drive engagement and achieve sales targets. This position plays a key role in sustaining long-term client relationships while delivering measurable business impact.

What you will do

Reactive upselling/ cross sell.
Achieve defined company churn targets through retention activities and digital campaigns.
Achieve/overachieve personal booking and revenue targets.
Serve as lead contact for all account management matters.
Negotiation and close contracts in order to maximize profits and maintain/increase revenue base.
Digital management through campaigns and digital tools:
- Create and manage marketing campaigns through HubSpot/LinkedIn/Video marketing Platform.
- Track and monitor key performance indicators on the ongoing campaigns.

What we're looking for

Skills & Experience

Languages: advanced Geman & English
Requires limited sales/marketing experience but some administrative/technical experience.
Well organized and structured, dealing with complex and high-volume requests/tasks.
Numerical and analytical skills.
Resilient and solution driven.
Success in qualifying opportunities.
Able to build and maintain lasting relationships with customers.
Strong written communication skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
Ability to work individually and as part of a team.
High level of integrity and work ethic.
Strong ownership.
Eager to learn.

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.