Account Manager
Sibiu, RO
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Why we need this role:
- Managing a large portfolio of small and medium business customers (Enterprise & Strategic Alliances), maintaining and/or growing revenue and share of wallet
- Reactive and proactive selling the full Voice & Network product portfolio and achieving sales quotas
- Develop and maintain long-term relationship with the customer
- Managing existing portfolio and protect contracts (churn & renewals)
- Identify and win Sales Opportunities
What you will do:
- Prospection and reactive/proactive upselling/ cross sell
- Forecast and track key account metrics
- Achieve defined company churn targets through retention activities
- Achieve/overachieve personal booking and revenue targets
- Serve as lead contact for all account management matters
- Negotiation and close contracts in order to maximise profits and increase revenue base
- Develop relationships with customer stakeholders and executive
- Digital management through campaigns and digital tools (if applicable)
What we are looking for:
Skills & Experience:
- Entry/Intermediate level sales position
- Requires limited sales/marketing experience but some administrative/technical experience
- Success in qualifying opportunities involving multiple key decision makers
- Able to build and maintain lasting relationships with customers
- Strong written communication skills
- Self-motivated, with high energy and an engaging level of enthusiasm
- Ability to work individually and as part of a team
- High level of integrity and work ethic
- Numerical and analytical skills
- Well organized and structure dealing with complex and high-volume requests/tasks
- Good listener and negotiator
- Strong ownership
- Resilient and solution driven
- Willing to go the „Extra mile“ to win , having a sales driven personality
- Eager to learn
Qualifications:
- Languages: Advanced English is mandatory
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
A global network
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
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Data Center, Manager, Work from Home, Technology, Management, Contract