Product Operations Specialist (1 year)
London, GB
Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.
Job Summary
As a Product Operations Lead you'll enhance the efficiency and effectiveness of the product team by providing essential operational support and elevating the customer conversation from the product level to the customer proposition level.
Job Description
What you will do:
- Create compelling customer propositions and thought leadership materials, while supporting submissions for analyst evaluations and industry award nominations.
- Ensure the visibility and accessibility of product roadmaps, R&D updates, reports, and training/enablement materials.
- Identify, document, standardise, and automate go-to-market processes to improve efficiency.
- Gather, organise, and analyse data to facilitate informed, data-driven decision-making.
- Maintain templates, guidelines, product collateral, and tools to ensure seamless product delivery and consumption.
This is a role with a wide range of contacts, including:
- Product Managers
- Marketing & Communications
- Analyst Relations
- Sales Enablement
- Sales and Pre-sales
- Partner Management
- Customer Relationship Management
What we're looking for:
- Experience in Product Operations / or strong experience in B2B Product Management
- Experience with working in an international environment
- Proven expertise in presentation techniques
- Able to present and position complex topics from a customer perspective
- Excellent English language skills (writing and verbal)
Skills
Education
In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.
Some benefit examples are:
- Flexible working and relaxed dress code
- Two days annually to spend on volunteering opportunities
- Flexible benefits scheme
- Access to a virtual business school for on-going learning
- Business mentoring
We strongly encourage candidates of all different backgrounds and identities to apply. We are committed to making Colt an inclusive and supportive workplace
Job Segment:
CRM, Operations Manager, Product Development, Project Manager, Technology, Operations, Research