Infrastructure Manager UK, Ireland

Job Summary

Reporting to the Director of the Infrastructure Management team, this role involves managing a broad portfolio of infrastructure providers within the EMEA region. The senior CRM Infrastructure’s is responsible for identifying, qualifying and on-boarding new suppliers for Dark Fibre and Space & Power as well as developing, negotiating, and obtaining approvals for Master Service Agreements and Framework Agreements. They work in close collaboration with internal operational teams to obtain quotations and negotiate major individual orders. Managing vendor relationships as well as costs during the lifecycle of acquisitions and supporting the business with thematic escalations. Project managing the bidding process for network expansion projects. Deliver material in year cost savings against their assigned base. Identify cost optimization opportunities and deliver them in close conjunction with Engineering Planning teams. Define the 3-5-year procurement strategy for your area of responsibility and identify and deliver cost-reduction projects. Help supervise, act as primary mentor and trainer of more junior level CRM roles.

Job Description

Typical tasks and responsibilities will include:

• Select and on-board vendors – Identify potential vendors and manage the on-boarding of new vendors for dark fibre, co-location space and power in support of infrastructure projects.
• Develop Master Service Agreement, Contracts and Purchase Order terms and conditions – Develop, negotiate and arrange necessary inputs and approvals for Master Service Agreements, Contracts or Purchase Order terms and conditions, as appropriate in support of dark fibre, co-location space and power acquisitions.
• Develop and negotiate complex solutions – Work with Sales, Strategy and CRM to develop bespoke infrastructure solutions, obtain sourcing quotations from vendors for dark fibre, duct, co-location space and power acquisitions.
• Negotiating costs and placing contracts or purchase orders – Negotiating costs and arranging approvals and triggering the placement of orders for dark fibre, backbone, space and power acquisitions
• Project managing the bidding process for network expansion projects. Identifying, project managing, and delivering cost saving opportunities. Contract and cost management during lifecycle of acquisitions – Managing costs during the life cycle of dark fibre, co-location space and power through negotiating revised costs at breakpoints in contracts or as contracts terms expire. Collaborate cross functionally to identify further cost optimisation opportunities. Effective management of assigned contract estate and full understanding of ongoing cost liabilities
• Escalations - Deal with thematic escalations for service delivery, fault management and payments.
• Invoice & Inventory Validation – Supporting the Accounts Payable, Finance and operations functions with invoice and inventory validation from vendors off dark fibre, co-location space and power acquisitions. Furthermore, own term and cost management.
• Vendor Management - Build and maintain strong relationships at exec level with our key suppliers of infrastructure services. Hold regular reviews and keep vendors performance accountable to contractual SLA’s
• Market Development Intelligence – Liaise with carrier Relations Managers and Pricing Analysts to maintain a broad knowledge of the market, suppliers, regulatory, technology and pricing trends.
• Vendor Strategy – Define 3-5-year supplier and regional strategy.
• Liaising with Industry Forums on regulated product Key shared accountabilities: RoW: Provide in region support for Rights of Way to the EMEA RoW manager

Skills

Education