IT Business Analyst

Job id: 34856

Job location:

London, GB

Role Purpose

Reporting to the IT Architecture Manager, the Business Analyst will be required to document ‘As Is’ processes across a number of key business functions, including finance, procurement, HR, site operations, sales and product management and work with the relevant business stakeholders to define and document ‘To Be’ processes, functional and non-functional requirements, testing scenarios and acceptance criteria.

The Business Analyst also takes a lead in test activities and will work with stakeholders to develop and manage test strategy, plans as part of the delivery process.

Key accountabilities

Create and maintain Business Process Maps for key business functions and processes
Work with IT Architecture Lead and Project Teams to identify any changes
Work with IT Architecture Lead and Project Teams to develop testing processes for new system functionality.
Develop functional requirement for any system changes or enhancements.
Develop test strategy, criteria and test plans
Oversee functional and user acceptance testing as part of a delivery project.

Relationships and key contacts

As a member of Technology you will be working closely with the Change Delivery, Infrastructure, Support and Architecture teams as part of service design, transition and operations.
You will work with business stakeholders
You will maintain relationships with key suppliers that provide a range of services including sourcing/supply, support and maintenance, managed services and full outsourcing.

Role specific requirements

Produces work to consistently high standards
Displays high level of professionalism and integrity.
Flexible Approach to working conditions and working hours to meet business objectives.
Team oriented, assists and supports operational teams and colleagues.
IT Project and Program Experience.
Experience of business analysis, requirements analysis, elicitation and documentation especially designing and implementing Enterprise Systems including ERP, CRM, DCIM, ITSM
Software testing and test management experience (desirable)

Competencies

Championing Customer Needs

Communicating Effectively

Prioritizing and Organizing Work

Displaying Technical Expertise

Driving Continuous Improvement

Coordinating Project Activities

Critical Thinking

Developing Plans

Displaying Confidence and Composure

Displaying Creativity

Driving for Results

Establishing Relationships

Interacting with People at Different Levels

Learning Quickly

Leveraging Opportunities

Making Convincing Arguments

Making a Strong Impression

Managing Political Situations

Managing Risk

Negotiating Agreements

Presenting and Public Speaking

Relationship Management

Showing Caring and Understanding

Supporting Change

Testing and Troubleshooting

Thinking Globally

Working with Ambiguity

Working with Financial Information

Skills

Process Improvement

Analytical methods

Task and Project Planning

Testing Methodologies

Data Problem Solving

Acceptance Testing

Test Case Preparation

Incident and Problem Tracking

Education

A bachelor’s or master’s degree in business, analytics, computer science or relevant field