Data Centre Site Operations Manager (DCSOM)

Job Summary

The primary focus of the Site Operations Manager is to help manage the day-to-day operations of a live data centre facility. You will be part of an Operational Management Team based on site, whilst ensuring that all Electrical, Mechanical, Life Safety and Security infrastructure systems are kept running effectively & safely across the whole facility. This task will be achieved by ensuring all data centre infrastructure is maintained and operated in accordance with Colt DCS operational standards. The SOM will also play a big part in ensuring delivery of a comprehensive service to all our customers. At times the SOM role will be directly engaging with our customers, dealing with queries, new projects and generally assisting them where necessary to support their business needs.

Job Description

The successful candidate will need to have experience of working as a technician or technical supervisor of a data centre. They will have experience of managing specialist contractors in data centre operational environments. It is essential to have a solid technical understanding of electrical, mechanical, Life safety and security systems and be fully conversant with Permit-To-Work safe systems of working. 

The chosen candidate must also be able to demonstrate a good working knowledge of Health & Safety in the workplace. Applicants are expected to be self-motivated, self-organized and have the ability to manage high work volumes effectively and safely.

Job responsibilities:

Organise and chair operational planning meetings with incumbent maintenance provider to review and schedule various work activities and respect the maintenance planning
Review and approve change control documentation
Support Internal and Customer Health & Safety audits
Support customer visits and attend customer audits, when required
Support internal audits and Colt DCS as beneficiary audits for the business (ISO / PCI DSS etc...)
Action any reactive break-fix works when needed
Constantly ensure that work activities across the facility are being delivered safely
Action any Health & Safety Goal Observations raised by our customers, contractors and/or Colt DCS staff
Help support any Lifecycle Operations infrastructure project works
Source technical data for any customer or internal reporting
Proactively drive forward the onsite Zero Waste To Landfill initiative
Regularly Review the operational parameters across and suggest changes to optimize the effective running of systems across the data centre facility.
Raise accident and incident notifications using the Colt DCS reporting platform. Support and track it until its full resolution
Support ongoing renewals of all operational, security, health and safety and environmental accreditations
Drive continuous improvement across all aspects of what we manage in Operations
Be part of the on call rota and participate to out of office hours maintenances when needed

Qualifications and Experience:

Technical professional qualification in Electrical or Mechanical Engineering, i.e. degree, or equivalent level of job experience.
Experience in DC industry or equivalent (white space / uninterrupted service industry)
French language is mandatory.
Written and spoken English (beneficial)
Full driving license