Collections & Payments Administrator (6 month fixed term contract)
Barcelona, ES
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Short Description
Function: Chief Financial Officer (CFO)
Contract: 6 month fixed term
Set up: Hybrid
Location: Barcelona
Why we need this role
We are seeking a detail-oriented Finance Administrator to join our Collections team. This role will support ongoing changes related to bank account transitions, customer payment management, and administrative financial processes. Reporting into the Collections manager you'll play a key role in providing administrative support to the collections team.
What you will do
Collections & Payment Management
- Support the Collections team with daily administrative activities related to customer accounts.
- Manage and monitor incoming payments following recent bank account changes.
- Investigate and resolve payment discrepancies linked to multiple bank account transitions.
- Ensure accurate allocation of customer payments across legacy and current bank accounts.
Bank Account Transition Support
- Assist in managing the operational impact of multiple bank account changes communicated to customers.
- Coordinate updates in internal systems to reflect correct banking details.
- Respond to customer queries regarding payment instructions and account changes.
- Work closely with internal stakeholders to ensure clear communication and proper implementation of new payment processes.
Administrative & Operational Tasks
- Provide administrative support to the Collections department, contributing to the achievement of KPIs
- Support account reconciliations related to bank transitions and Transfers of Service.
- Maintain accurate records of customer accounts and financial transactions.
- Assist in process improvements to enhance efficiency and reduce errors during transition periods.
What we're looking for
Typical tasks and responsibilities will include:
- Previous experience in finance administration, collections, or accounts receivable.
- Experience handling bank reconciliations, collections, and payment allocations.
- Ability to manage high volumes of transactional work in a fast-paced environment.
- Good communication skills, especially in handling customer queries.
- Proficiency in Microsoft Excel and financial systems (ERP experience is a plus).
- Ability to work collaboratively across teams and manage multiple priorities.
Preferred Qualifications
- Experience in the telecommunications industry.
- English required, other languages are a plus
- Knowledge of compliance and audit requirements in financial operations.
Key Competencies
- Problem-solving and analytical skills
- Strong organizational skills
- Adaptability during change and transition periods
- Customer-focused mindset
- Team collaboration
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
A global network
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
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Accounts Receivable, Data Center, Administrative Assistant, Bank, Banking, Finance, Technology, Administrative