Carrier Billing Services Analyst

Job id: 35227

Job location:

Bangalore, IN

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Carrier Billing Analyst

Job ID: 35227
Job Level: PT2
Job Location: Gurgaon / Bangalore
Function:Finance
Employment Type: Fixed Term on Colt Payroll
Duration: 6 Months
Working pattern: Hybrid

Why we need this role

This role is required to do data analysis and operational activities for Telecom Billing.

The role requires good understanding of SQL/MS Office and also to have logical mindset to always look out for improvement items and bring effectiveness via automation/process improvements.

The role also requires to work in close cooperation with stakeholders like Finance, IT, Sales.

What you will do

Typical tasks and responsibilities will include:

Ensure accurate and timely update of reference data configuration in billing systems.
Ensure accurate and timely update of tariffs into the billing system.
Should be able to handle operational processes like customer invoicing, order processing, queries and disputes and supplier invoice reconciliation.
Should be able to analyse the data correctly as and when required.
Should be able to analyse error/suspense cdr’s and provide timely resolution.
Prepare reports and graphs as and when required..
Understands the Customer and Supplier concepts and its handling in systems accordingly.
Adherence to SLA and KPIs, and reporting
Should come up with innovative ideas for effort reduction and process improvements.

What we are looking for

Skills & Experience we are looking for:-

1-4 years of experience in Telecom billing operations and process improvements
Hands on & good hold on SQL & MS Excel
Hands on experience in Data Analysis
Should be able to work on excel/advance excel for generating internal reports, to manage productivity and to perform analysis for stakeholder groups
Degree in Graduates/Post Graduates/BE/BTECH/MCA
Fluent in English (verbal and in written) is a must

Skills

Process Improvement

Business Processes

Contract Analysis

Contract Administration

Relationship Management

Education

A bachelor’s degree in Finance or Accounting or a relevant field

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.