Analyst, Enterprise & Wholesale Billing

Job id: 35115

Job location:

Bangalore, IN

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Analyst, Enterprise & Wholesale Billing

Job ID: 35115
Job Level: PT2 Core
Job Location: Gurugram/ Bengaluru
Function: Finance

Why we need this role

Role is required to validate & process orders received via various order mgmt. systems and update the same into the Billing system.
Perform the activities post billrun like uploading the customers invoices on different portals.
Help the other operational teams during the tight deadline to achieve the outcome.
Support towards BAUs/ bespoke requests towards achieving business KPIs.

What you will do

Involve in the design or modification of Kenan system. Interact with the business stakeholders and subject matter experts in order to understand their problems and needs. Gathers, documents, and analyses business needs and requirements.

Validation of input from the upstream systems & updating the OM Billing system accordingly.
Upload the invoices of customers to the desired area as per assignments.
Ensuring that all quality parameters are maintained
Adherence to billing Process and SLA
Effective communication of operational issue to Team Lead.
Contribute to continuous process improvements to improve efficiency and productivity.

What we are looking for

Skills & Experience

Mandatory
• Working knowledge of Kenan 4.x
• Good Knowledge of Billing Operations activities
• 2-4 years of total experience with minimum 1 years of telecom billing operations.

Desirable
• Knowledge in electronic invoicing.
• Hands-on experience in SQL, Microsoft Excel. Python preferred

Person Specification
• Good communication including high-level of verbal and written English
• Experience of working to tight deadlines.
• Technical understanding of Business Systems and Services solutions and appreciation of their structure and workings.
• Self-disciplined and focused with good time-management and multi-tasking skills
• Strong team player with ability to train and lead others

Qualification
• Engineer/Commerce Graduate/MBA with good academic background.

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.