Account Manager

Job id: 34727

Job location:

JP

Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.

Short Description

Operate as the primary point of contact for customers, identifying opportunities to increase sales and implement cost-saving measures. Oversees customer account management, including negotiating contracts and agreements to maximise profit through activities such as cross and upselling.

Job Summary

Account Managers will hold responsibility for growing revenue in existing Colt accounts and winning new business and logos within a respective region while minimizing churn and detecting opportunities for cross sell/up sell.

Job Description

Typical tasks and responsibilities will include:

• Create, develop and close opportunities within respective region and prioritizing them in line with Sales strategy

• Keep and enhance customer portfolios by detecting up- and cross-selling opportunities

• Define and execute a compelling win-strategy for each opportunity

• Deliver and present industry leading proposals to IT Management and General Management of the customers

• Develop and build relationships at all levels of seniority within each existing account

• Ensure meaningful Account Development Plans are in place and updated frequently

• Achieve/overachieve personal booking and revenue targets

• Deliver reporting (pipeline, forecast, win-loss ratio) to manage achievement of booking and revenue targets

Skills

Consultative Skills

Account Management

Solution Sales

Product Suite Knowledge

Competitive Analysis

Pipeline Management

Relationship Management

Education

A bachelor’s or master’s degree in business administration, marketing or a relevant field (or equivalent experience)

What we offer you:

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most recently we have:

Signed the UN Women Empowerment Principles which guide our Gender Action Plan
Trained 60 (and growing) Colties to be Mental Health First Aiders
Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.

Benefits

Our benefits support you through all parts of life, for both physical and mental health.

Flexible working hours and the option to work from home.
Extensive induction program with experienced mentors and buddies.
Opportunities for further development and educational opportunities.
Global Family Leave Policy.
Employee Assistance Program.
Internal inclusion & diversity employee networks.

A global network

When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.