OSP Technician EU III

Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America’s largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.

OSP Technician EU III 
 

Communication
Excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities.

Job Detail
General Summary
Works independently under minimal supervision and is responsible for the delivery of specialist engineering expertise, Maintenance, Implementation and Support for the UK Rail Fibre Network, UK Backbone and UK Metro Fibre Network. Provide the necessary maintenance and quality checks on all Colt-NEO Core, Customer and Associated Network and Equipment Sites and team members, ensure Customer Satisfaction whilst achieving project deadlines and service levels to meet corporate targets within cost and quality parameters. Ensure Network Assurance and Network availability. May mentor and or train other Technicians.

Essential Duties

• Maintains the security of the OSP network aerial, underground and/or trackside throughout the UK. Interacts with different organizations, Local Authorities, Police, Transport & Highway Authorities, customers, vendors, contractors, and building management to provide a high level of customer satisfaction. Manage and plans Lift & Shift (Diversions). Carries out the safety related duties and functions of COSS and SSOW Planner.
• Utilizes a variety of systems for the processing and reporting of work activities, inventorying OSP facilities, documentation of projects and managing various budgets to include new construction and route maintenance/protection. Owner of UK OSP network inventory for assigned market, responsible for the accuracy of routes, manholes, poles, spans/ducts, transmedia, splicing, fiber distribution panels, fiber to port connectivity and fiber assignments in corporate inventory systems.
• Manages contract and/or employee splicers during Network Splicing and Testing of Metro/Long Haul OSP. Provides on the job training to employees and oversees contractors to ensure the proper method and procedures of facility protection and maintenance are followed. Operates and maintains tools, test sets, and electronic equipment including: OTDR, ILM, PMD, CD, Acoustic Detectors, Plant Detection and Location equipment, Fiber optic transmissions equipment and Live Fibre Identifiers.
• Works closely with upstream groups, completing fiber verification requests, project estimating, design, bid, permit and manage OSP network activity. Monitors infrastructure builds and reviews punch lists and verifies work has met industry construction standards. Prepare timelines for the projects, prepare and track budgets and provide detailed weekly reports.
• Performs prevent/scheduled plant maintenance and inspections and directs emergency restoration and mitigation activities required for the OSP network. Included are fiber optic damages, natural disasters, power failures, and any other event that could affect operations. Initiates and plans Network Hardening Solutions in high risk/ vandalism/theft hot spot areas, compiles reports and cost implications for claims against responsible 3rd parties in the event of cable or plant damage.

Experience

Education
Education Level:
A Levels (UK) or equivalent

Field of Study: 
Telecoms Engineering, Electronics, Installations or related field
Will a combination of education and experience be considered? Yes

Other Job Requirements
Core Competencies:

• Focus on the Customer: Listens to customers (internal and external); identifying, meeting, and exceeding their needs, and anticipating their future needs; aligns what is done and how it is done with what the customers need, balancing that with what the organization requires.
• Drive Organizational Success: Delivers results even when faced with challenges; strives to exceed expectations, supports and encourages the development of others; strives to make Level 3 a great place to work; passionate about motivating others and encouraging personal belief in abilities.
• Demonstrate Agility: Focuses around continuous improvement; shows the ability to quickly solve day-to-day business problems; identifies new processes and frameworks for speed of delivery; accepts, responds, and initiates appropriate change.
• Lead Courageously: Confronts problems with courage; wins the respect and commitment of others by appropriately standing up for what he/she believes; makes tough decisions despite ambiguity, supports others who make difficult decisions, and follows issues through to completion in spite of adversity. Makes the best use of resources to deliver results, considering the financial impact of actions.
• Collaborate & Communicate: Builds effective relationships with others (internally and externally) so that he/she is enabled to deliver strong results; builds a broad base of support among key decision makers and influencers; incorporates team feedback into decision making yet does not require consensus; speaks with intention, fosters open communication, listens to others, and is able to effectively communicate verbally and through written communication to technical and non-technical audiences.
• Combined knowledge of both the Rail and Road telecoms environment with an OSP Engineering background and experience, conversant with the NRSWA, TMA and Network Rail regulations and Safety requirement; Experienced in complex Network Splicing and Testing and Fibre Characterization; Experience in management and supervision of Engineers/Contractors carrying out scheduled tasks and their planning is a requirement;
• Must have PTS, Site Warden, COSS/IWA certification & Rail Safety Awareness.
• Knowledge of Advanced OTDR & ILM testing and Advanced PMD & CD Characterization. City & Guilds 3466-02 Single Mode or 3466-03 Multi Mode fibre certification;
• Have a good working knowledge of the Traffic Management Act, UK Streetworks Permitting System;
• Must have excellent interpersonal and communications skills to deal with both internal and external clients as well as contractors, suppliers, Local Authorities & Transport Authorities;
• Position will require some on-call, travel and overtime requirements as dictated by business demands. Individual must have a passport, clean driving license and be physically able to complete manual type tasks;
• The post may be required to represent OSP at meetings and cover escalation duties as required;
• Personal Track Safety training associated medical and D&A screening are necessary essentials;
• All field activities are performed in line with pre-defined objectives, often quantified in metric terms, it is essential in this role the employees understands and performance against these departmental and company targets.

In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.

Some benefit examples are:

• Flexible working and relaxed dress code
• Two days annually to spend on volunteering opportunities
• Flexible benefits scheme
• Access to a virtual business school for on-going learning
• Business mentoring